Training

Resource Database

This training is only intended for those agency personnel assigned the responsibility to collect information on community resources used by the agency's staff.

Audience:
Agency staff members responsible for enter agency and service profiles to be reference by case managers.

Approximate Duration:
120 min

Objectives:

• Understand the responsibilities and requirements of a user with access to edit the Resource Database.
• Understand how to access, add and update agency and service profiles in the Resource Database.
• Use data entry fields to enter meaningful information consistent with data entry formats.
• Understand the basic and optional information needed to maintain useful profiles describing your agency's services and those provided by other agencies serving clients.

Skills:

• Locate and create agency and service profiles in the Resource Database.
• Enter agency and service descriptions using available fields consistent with purpose and data entry formats.
• Utilize tools to facilitate adding multiple services to one agency.
• Use resources and job aides to assist in the data entry process.

Prerequisites:

• Must be a registered CAN user.
• Data entry skills.
• Time to enter and maintain resources in the database on monthly basis.
• Knowledge of services provided by your agency.
• In a position to communicate with outside agencies to collect information on agencies and services available in the community.
• An agency provided email account.